At Sunday Devs, we value the privacy and security of our users. This retention policy outlines how we handle and store user data to ensure its protection. We are committed to maintaining transparency and providing you with control over your personal information. Please read this policy carefully to understand how we collect, use, and retain your data. If you have any questions or concerns, please contact our support team at support@sundaydevs.com.
This policy outlines the requirements and controls/procedures SundayDevs has implemented to manage the retention and deletion of customer data.
For Customers
Customer data is retained for as long as the account is in active status. Data enters an “expired” state when the account is voluntarily closed. Expired account data will be retained for 7 days.
After this period, the account and related data will be removed. Customers who wish to voluntarily close their account should download their data manually or via the API prior to closing their account.
If a customer account is involuntarily suspended, then there is a 7 day grace period during which the account will be inaccessible but can be reopened if the customer meets their payment obligations and resolves any terms of service violations.
If a customer wishes to manually back up their data in a suspended account, then they must ensure that their account is brought back to good standing so that the user interface will be available for their use. After 7 the suspended account will be closed and the data will enter the “expired” state. It will be permanently removed 7 thereafter (except when required by law to retain).
Secure Disposal or Reused of Equipment
Before disposal or reuse, SundayDevs will verify that all equipment containing storage media has been purged of any sensitive data and licensed software. This data will either be securely overwritten or entirely removed.
If a cloud service customer, SundayDevs is responsible for obtaining assurances from cloud service providers that they have established policies and procedures for the secure disposal or reuse of resources.
Cloud service providers engaged by SundayDevs must ensure that measures are in place for the secure and prompt disposal or reuse of resources, including but not limited to equipment, data storage, files, and memory.
Protection of Records
All records within SundayDevs will be shielded from loss, destruction, falsification, and unauthorized access or release in alignment with legislative, regulatory, contractual, and business obligations.
If a cloud service customer, SundayDevs will solicit information from its cloud service provider regarding the security measures in place for the protection of records collected and stored in the cloud that are pertinent to SundayDevs’s utilization of cloud services.
Cloud service providers utilized by SundayDevs must disclose information about the safeguarding measures for records they gather and store that relate to SundayDevs’s use of their cloud services.